Terms and Conditions
Effective Date: 4/22/25. Welcome to Woo House Cleaning! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Services Woo House Cleaning provides professional residential cleaning services. All services are subject to availability and may be modified or discontinued at any time without notice.
2. Booking and Payment
Bookings can be made via our website or by contacting us directly. Full or partial payment may be required to confirm your appointment. Payments are accepted via [insert payment methods – e.g., credit/debit cards, PayPal, etc.].
3. Cancellations and Rescheduling
Cancellations or rescheduling must be made at least 24 hours in advance. Cancellations made within 24 hours may be subject to a cancellation fee. No-shows may be charged the full service fee.
4. Access to Property
You agree to provide access to your home at the scheduled time. If we are unable to access your property, the appointment may be considered a no-show and fees may apply.
5. Satisfaction Guarantee
If you're not satisfied with your cleaning, please contact us within 24 hours of service completion. We will make reasonable efforts to address your concerns, which may include a re-clean.
6. Liability
Woo House Cleaning is insured and our cleaners are trained professionals. We are not responsible for pre-existing damage or issues not related to our services. Please secure valuables and fragile items prior to cleaning.
7. Customer Responsibilities
Ensure your home is accessible and safe for our cleaners. Clearly communicate any special instructions or areas of concern before the cleaning begins.
8. Changes to Terms We may update these Terms and Conditions at any time. Continued use of our services after changes are made constitutes acceptance of the new terms.
9. Contact Us If you have any questions about these terms, please contact us at: Woo House Cleaning
Email: [email protected]
Phone: 773-234-3204
Website: www.woohouseclean.com
Our Privacy Policy
Effective Date:
[Insert Date]
At
Woo House Cleaning
, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, book services, or contact us in any way.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, address, phone number, and email address.Service Details: Information related to your home, cleaning preferences, and appointment history.Payment Information: When you book a service, we collect payment details through secure, third-party processors. Website Usage: Data collected via cookies and tracking technologies to improve our website and services.
2. How We Use Your Information
We use your information to:
Schedule and provide cleaning servicesSend appointment confirmations, reminders, and updatesProcess payments securelyRespond to customer service inquiriesImprove our website and customer experienceComply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We only share your data with:
Trusted third-party service providers (such as payment processors and booking tools)Law enforcement or legal entities when required by law
4. Your Rights
You have the right to:
Access the personal information we hold about youRequest corrections or deletions of your informationOpt out of marketing communications at any time
To exercise any of these rights, contact us at
[Insert Contact Email]
.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
6. Children's Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from them.
7. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on our website with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Woo House Cleaning
[Insert Business Address]
Email:
[Insert Contact Email]
Phone:
[Insert Phone Number]